FAQ
Common questions
About the apps, privacy and pricing.
Is it really a one-time price?
Yes. Each app is $5 once. There is no subscription and nothing renews.
Do my emails or files leave my Mac?
No. Mail Cleanup talks only to your mail provider (directly, or through Apple Mail). Folder Cleanup and Mac Health work on files already on your Mac. Nothing is sent to us.
Can a cleanup delete something I need?
Cleanups move things to Trash; they never delete permanently. You can preview first, and Mail Cleanup can keep orders, receipts, payments and account messages even from a sender you clean. If something moved that you wanted, take it out of Trash.
Is there a free version?
Mail Cleanup has a free version that cleans up to 100 emails a day. A licence removes the limit. Free versions of the other two apps are still to be decided.
Which Macs are supported?
macOS 14 Sonoma or later. [Confirm Apple silicon and Intel support for each app before launch.]
Does Mail Cleanup work with Gmail, Outlook and iCloud?
Yes. Any account in Apple Mail works, including Outlook and Microsoft 365. Gmail, Yahoo and iCloud can also be connected directly with an app password. Outlook.com and Microsoft 365 must go through Apple Mail for now.
Why do I need an “app password”?
Gmail, Yahoo and iCloud don’t let other apps sign in with your normal password. An app password is a separate 16-letter password made for one app, which you can remove any time. The setup guide shows how.
How many Macs can I use a licence on?
[To decide before launch.]
How do refunds work?
If an app doesn’t work for you, email us within [30] days. Details are in the terms (draft).
Are the apps on the Mac App Store?
Not at launch. They will be downloaded from this site and signed by Apple’s notarisation service so macOS can check them. [Confirm once the Developer ID is set up.]
Didn’t find your answer? Contact support.